Lovely restored boutique hotel in the Heart of the Medina
Riad Star Hall
When we reached Riad Star in Marrakesh it was almost around 11 am and, Ali, the manager welcomed us with a Moroccan Mint Tea. Since the moment we stepped into the Riad, what immediately came to our attention was the customer service. Riad Star, in fact, was particularly attentive on giving a perfect stay to the guests. While we were having our tea, Ali, completed our check-in procedures. We were then given a map and a cell phone with a local sim card. Ali’s number was already registered on it and we could call him at any time. I’m travelling since I was very small and to be honest this was the first time that we were given a phone for any possible inconvenience.
Hall and Dining Area
I don’t even want to forget to say that after the reservation, Riad Star has provided a free app where we found all the suggestions of things to do in the area: it was just perfect because it had a great map of Marrakesh and it worked also offline. Don’t forget to download it! It is a life safer. In a country like Marrakech, which is a totally different kind of life, these little attentions matter a lot, it makes you feel safe. Isn’t it?
Furthermore, we were given some traditional dresses for our photos, which as you can see here in this photo below, I obviously used. Alessandro didn’t try his!
Just to give you some background, Riad Star is part of Marrakesh Riad. Fifteen years ago, the owners Mike and Lucy Wood, an English couple, began their project in Marrakesh. Today they offer five beautiful boutique hotels all within a short walk from the most wanted Jemma El Fna Square: Riad Papillon, Riad Cinnamon, Riad Dar Habiba, Riad Spice and Riad Star.
Riad Star is themed around Josephine Baker, singer, actress, the heroine of the French resistance and civil rights pioneer who lived once in Marrakesh. The riad has been restored recently with traditional materials but at the same time it offers some great facilities and retreats which give an adorable contemporary look.
This stunning Art Deco Riad can accommodate up to 38 guests in thirteen Luxury rooms. Each room is individually and richly decorated. Complete with a spa, a Hammam (traditional bath), an indoor dipping pool and a fantastic terrace with fireplace, this riad gives really a pleasant stay.
One more reason why we recommend you a stay in Riad Star is certainly their home cooked food.Meals inspired by fresh items from the market can be prepared and served on the terrace, in the sitting rooms or near the dipping pool. In our case, since it was winter, we had both dinner and lunch in the sitting room which had a patio heaters. Although we didn’t try, the Marrakesh riad circuit organizes Moroccan cookery courses from 2 pm to 6 pm. It starts with a visit to a local market where you buy the ingredients and it ends with eating the food you have prepared. Since I like the Moroccan cuisine, I would have loved to try this experience but actually, we were short in time so I had to give up.
Tea Time close to Dipping Pool Area
An attentive staff, especially Ali, on hand to help, made the most of our stay. If We ever return to Marrakesh (I really hope so :-)) we will never underestimate their customer services. Moreover, their attentions toward the guests were particularly indicated also for people of a certain age which I feel pretty confident in suggesting.
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